Duckamania Cards And Gifts and Posters plus Scrapbooking Sets for Cardmaking

Guarantee

.  We are happy to refund or exchange items if the wrong product is shipped to you as long as the goods are returned in a saleable condition.  If the fault is ours, we shall also refund postage.  Where the problem lies with the Post office, you will need to refer the matter to them.

. All returns must be sent in their original packaging and received in their original condition.

The foregoing does not affect your statutory rights as a consumer.

Damaged Goods

Where you recieve the ordered item in a damaged state, please contact us immediately so that we can organise

Delivery Time Frame

After your order has been received, we will generally check your order and process your payment.  You will be sent an email to confirm that this has been completed and that we have sent your order. The average time for your order to be delivered within Australia to you is between 2 - 14 days from confirmation of your order depending on your delivery location and payment details.

Delivery Charges

Delivery, packaging and insurance charges are calculated based on the item(s), destination address and method of delivery you choose at the checkout stage of purchasing. These charges will be shown to you. After selecting your items for purchase, proceed to the checkout area and select your delivery options to be presented with your delivery charge amounts.

Where it is difficult to work out freight charges, a message will appear indicating that we will contact you with freight costs. You can choose to not proceed with the order if the freight charges are not acceptable.

Security & Privacy

All orders are made through a secure web server. For expanded information on our secure server information please see our security page.

We are committed to maintaining your privacy. For our full privacy statement please see our privacy page.

Packing

All items are packed to a very high standard. . If you receive any damaged goods, please contact us to arrange a refund/exchange or replacement.

Payment Methods

We accept Paypal.

Quality and Value

All items offered for sale on this web site are selected for their quality and value.

Offer to Purchase Terms

By sending an order through this web site you are placing an offer to purchase selected products at the shown prices on this web site. We reserve the right to refuse any offer to purchase for whatever reason including out of date pricing or incorrect pricing, inability to supply stock, incorrect freight calculations or any other reason. We will endeavor to keep our information as accurate as possible however. Where a problem occurs, we will contact you and provide you with your options. We will not debit your credit card until we are happy that we can supply your order at a mutually agreed pricing. Processing of your payment and shipping of the goods indicates our acceptance of your offer to purchase.

None of the foregoing affects your statutory rights as a consumer.